General provisions
This Privacy Policy determines the procedure for collecting, storing, using and protecting personal data of users of the website of the Domovenok online store (hereinafter referred to as the «Store») located at: http://domovenok.com.ua.
By using the Store's website, you agree to the terms of this Privacy Policy and consent to the processing of your personal data.
1. 1. What personal data we collect
The store collects and processes the following categories of personal data:
1.1. Data provided by the user independently:
- Last name, first name, patronymic
- Contact phone number
- Email address (email)
- Delivery address
- Payment information (when placing an order)
1.2. Data collected automatically:
- IP address of the device
- Browser and operating system type
- Date and time of visit to the site
- The pages you are viewing
- Data about your activity on the site
1.3. Data from feedback forms:
- Messages, comments, feedback
- Inquiries about services or products
2. Purpose of collecting and processing personal data
We use your personal data for the following purposes:
- Order placement and processing
- Delivery of goods to the specified address
- Contacting you about the status of your order
- Providing information about promotions, discounts and new arrivals
- Improving the quality of service
- Analyze user behavior to improve the site
- Preventing fraud and ensuring security
3. Methods of data collection
3.1. Forms on the website
We collect data through order, registration, feedback and other interactive elements of the website.
3.2. Cookies
We use cookie technology to:
- Remembering your settings
- Analyzing website traffic
- Personalization of content
- Optimization of website performance
You can disable cookies in your browser settings, but this may affect the functionality of the site.
3.3. Third-party services
We may use third-party analytics services (e.g., Google Analytics) to collect statistical data about website visitors.
4. Storage and protection of personal data
The store uses the following security measures to protect your personal data:
- Use of modern data encryption methods
- Restricted access to personal data to authorized employees only
- Regular updates of security systems
- Physical protection of server hardware
Personal data is stored in Ukraine on secure servers.
5. Data retention period
Your personal data is stored for the period necessary to achieve the goals set out in this Policy, as well as in accordance with the requirements of the current legislation of Ukraine.
After the order has been completed and the warranty period has expired, the data can be destroyed at your request, unless data retention is mandatory by law.
6. Your rights
According to the Law of Ukraine «On Personal Data Protection», you have the right:
- Receive information about your data being processed
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent to the processing of personal data
- Object to the processing of your personal data
To exercise these rights, please contact us at the contacts listed below.
7. Transfer of data to third parties
We do not sell, trade, or disclose your personal data to third parties without your consent, except as required by law.
Your data may be transferred:
- Delivery services for order fulfillment
- Banks and payment systems for payment processing
- To state authorities in cases provided for by law
8. Links to third-party sites
Our website may contain links to third-party resources. This Privacy Policy does not apply to such sites. We recommend that you familiarize yourself with the privacy policy of each site you visit.
9. Changes to the Privacy Policy
The Store reserves the right to make changes to this Privacy Policy. The new version of the Policy will be published on the website with the date of update.
By continuing to use the site after the changes have been made, you agree to the updated version of the Policy.
10. Contact information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Domovenok online store«
Date of last update: February 11, 2026